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Previous Incidents

[Complete] Upgrading Customer Service

This was a planned incident, it took 2 days, 11 hours, and 29 minutes.
Fri, 11 Jan 2019
12:16:54 EST

We are upgrading our system to provide our client's with a drastically better customer service experience!

  • Scheduled for Fri, 11 Jan 2019 12:30PM EST
  • Expected to take 2 days, 11 hours, and 30 minutes
12:30:04 EST

The scheduled maintenance is now underway. We'll keep you updated on our progress.

12:36:28 EST

During this time, certain pages & site features may be unavailable or not work properly.

Mon, 14 Jan 2019
00:00:03 EST

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.